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The ABCs of Housing

Tenancy agreement

The tenancy agreement is mainly concluded electronically. Once you have accepted a property offer, the tenancy agreement will be sent to you by email for you to sign. You can sign the agreement using a mobile certificate or your online banking credentials. 

Keys and door opening

As a rule, you will only receive the keys to the flat on the day you move in. You can collect the keys from the key collection machine located at Keuruu Town Hall.

The security deposit must be paid before the keys are handed over.

You are always personally responsible for your keys, and if any are lost, we will usually have to rekey the lock; the resulting costs are always bo e by the tenant in accordance with the current price list.

If you have forgotten or lost your keys, the technical on-call service will open the door for you (tel. 0400 245615). A fee will be charged for this service.

Care and maintenance

The city’s property management staff are responsible for maintaining the properties. Winter maintenance of the courtyards around apartment blocks has been outsourced to maintenance companies. Please always report any faults or issues with the property or flat to the maintenance staff or the office. 

Reports regarding electricity supply should be made directly to Keuruun Sähkö’s emergency service on 020 7879 809. Website: Keuruun Sähkö (keuruunenergia.fi)(you will be redirected to another service, opens in a new window)

Notifications regarding water supply should be made directly to Keuruu Waterworks
on weekdays between 7.30 am and 3.30 pm on 0400 328 282 or 040 552 1365; at other times, please call 040 567 6868. Website: Keuruun Vesi (keuruuvesi.fi)(you will be redirected to another service, opens in a new window)

Payment Monitoring contact details at Intrum

Intrum Oy’s debt collection service handles payment matters for Keuruun Asunnot. If you are having payment difficulties, please contact the debt collection service as soon as possible.

Telephone service: Mon–Fri 7.30 am–8 pm and Sat 9 am–4 pm on 09-2291 1798 (local call rates apply).

Email: maksuvalvonta@intrum.com

This content has been translated using AI